
R. John Young, Ph.D. recognized a need for a company that would
address the human factors impacting individual effectiveness,
productivity and profitability. As founder and director of
an institute that was part of one of the largest medical
centers in the Southeast United States, he knew how important
the health and well-being of employees are to an organization.
Therefore, in 1987 Dr. Young founded Corporate Health Services,
Inc. in Charlotte, NC.
At the time, Employee Assistance Programs (EAP) were not as
well-known as they are today. Dr. Young was at the forefront
of the industry as he recognized and respected the value of
the individual employee to an organization. He founded and
developed an EAP that responded to all the classical needs,
but also was interested in thinking about the health of the
organization at large.
"We had observed how many EAPs are single-issue oriented.
Besides addressing the traditional problems, we also support
the other
initiatives. We think about how addressing personal issues
will enable the organization to be more successful and profitable," says
Dr. Young. "Therefore, the value proposition of our EAP
is much richer."
From the company's inception, Dr. Young required that all counselors
hold advanced degrees in counseling or its related fields. "We
insisted on a whole different level of professionalism from
our counselors," says Dr. Young. "Our counselors
must be able to link the dots between where distress presents
itself to its origins. Sometimes the causes are individual
problems, but sometimes they are linked to the organization
since pain is always referred."
In 1990 Corporate Health Services had evolved from a local
to an international provider and expanded its focus to include
consulting services for executives. At that time, McLaughlin
Young Consulting was formed, and Corporate Health Services'
name was changed to Corporate Health International, with both
companies residing under the new McLaughlin Young Group name.
In 2005 Corporate Health International was renamed McLaughlin
Young Employee Services to reflect the broad bandwidth of products and services available within the McLaughlin Young Group member companies and to align these companies under a single brand name.
In 2007 the McLaughlin Young Group celebrated 20 Years of Improving Performance. Today, McLaughlin Young Employee Services continues to offer
an array of services addressing the human factor issues impacting
employees.
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