A significant disaster in a community or workplace can quickly cripple an organization by disrupting coworker relationships, lowering productivity and increasing both sick leave and employee turnover. These events are typically sudden, powerful events outside the range of ordinary human experiences.

McLaughlin Young Employee Services' professional staff is trained by industry leaders in nationwide Critical Incident Response. By partnering with over 5,000 behavioral health professionals, McLaughlin Young brings an immediate response, at multiple levels of care, to an organization. For the employer this means a reduction in the negative effects of a critical incident and a faster return to productivity.

Organizational Briefing - When a critical incident occurs, McLaughlin Young will provide early crisis intervention within two hours of the incident. Designed to supplement and reinforce resilient responses within the individual and the organization, organizational briefings equip large groups with information on services available and with the best process for care and concern. As a result, individuals understand the event, the impact on both their lives and work and the necessary steps to strengthen their return to normal living and work productivity.

Recovery Meeting - Within 72 hours of a critical incident, McLaughlin Young will hold a recovery meeting in a small group setting. Professional counselors will help a team of employees process the impact of a critical incident, learn to provide support to one another and facilitate a return to work and productivity.

Follow-Up Assessment - For those individuals experiencing significant distress following a traumatic event, McLaughlin Young offers individual crisis counseling designed to stabilize individuals, strengthen their coping skills and support them in their home and work environments. Referrals may also be made to qualified affiliates for follow-up care.

TeleRecovery - Immediate telephonic support is available through a highly specialized, outbound call center service. TeleRecovery is used primarily in response to robberies where no physical injury has occurred. Individuals can openly talk about the event, develop an expectation of recovery and help coordinate appropriate return to work plans.

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